Good Customer Service

“We continue to provide quality after-sales service through comprehensive means of support to provide optimal customer experience.”

We understand that attracting and retaining customers is the biggest challenge in today’s business world.

Referring to GRANDPOOL’s customer satisfaction point, partnership with our customers and suppliers is very important for our mutual success;

  • We Listen to our Customers
  • Communicating goals and expectations
  • Submit the best quality work in the form of innovative and competitive products and services

Whether it’s for old or new equipment, our technical support team is available and effective, we respond promptly to customer requests for repairs. Because our management provides preventive maintenance contracts and breakdowns, these disruptions can be prevented and thus reduce the cost of repairing the consumer, while optimizing the performance of the consumer pool equipment.